Vietnam Visa Booking: October 2011

Flight regulations depend on every airline company, below is those of Vietnam Airlines.

RESERVATION

Vietnam Airlines offices and sales agents worldwide are always at your service. To locate the office nearest you. Vietnam Airlines uses the SITA GABRIEL II reservation system, and we are also accessible through AMADEUS, ABACUS, INFINI, SABRE, WORLDSPAN, AXESS, GALILEO, TOPAS, and MIS. Our telephone sales representatives can help you with information, booking and ticketing.
Remember to give the agent your telephone number or address in case we need to advise you of changes to your flight schedule.

RECONFIRMATION

Please reconfirm your intention to travel at least 72 hours prior to departure from all points on your itinerary even if you have a confirmed reservation. Your failure to reconfirm may result in cancellation of your booking.

What's wrong with you: Lost Ticket, Cancellation and Refund

Passengers can get a refund for a lost ticket by following the steps:

Come to a Vietnam Airlines office and make a detailed declaration on a form provided by the airline.
Purchase a new ticket at the current applicable fare to the same or different destination. Upon termination of the validity of the lost ticket, if still unused, the passenger will get refund for that ticket in the following cases:

If the flight sectors on the new ticket are the same as on the lost ticket, Vietnam Airlines will refund the full amount paid for the new ticket.
If the flight sectors on the new ticket are not similar to those on the lost ticket, Vietnam Airlines will refund the fare paid for the untravelled sectors on the lost ticket.
If passenger does not purchase a new ticket, Vietnam Airlines will refund the fare paid for untravelled sectors of lost ticket on the condition that the lost ticket is refundable.

A lost ticket handling fee of 10% of the refund amount is payable for Vietnamese-fare passengers on domestic flights or a fixed fee of US$25.00 for other types of tickets.
All refund transaction fees (if any) will be borne by passengers.
Passenger will not be refunded or must pay for all losses incurred by Vietnam Airlines if the latter discovers that the declared lost ticket has been used by that passenger for travel, refund or reroute.
In case the declared lost ticket is found and is still valid, passengers can immediately get a refund by bringing it to a Vietnam Airlines office whether or not a new one has been purchased.

BAGGAGE

1. ALLOWANCE

By weight

Aged 2 and above	Economy class: 20kg Business class: 30kg
Aged under 2	10 kg

Exception: In some conditions, for some specific purposes* Hanoi/Ho Chi Minh City - Paris and vice versa
- Economy class: 30kg
- Business class: 40kg
* Ho Chi Minh City - Melbourne/Sydney and vice versa:
- Economy class: 30kg
- Upper Economy class: 30kg

By piece

Charge by piece is applied in the following cases
- Passengers through-checked to US/Canada
- From US/Canada, connecting at gateway cities with layover less than 24 hours.

* Adults and children :(aged 2 and above)

General:
- First class and Business class
- Number of pieces: 2
- Size of each piece (the total length of 3 dimensions): max. 158cm (62 inches)
- Weight of each piece: max. 32kg (70lbs).

Economy class:
- Number of pieces: 2
- Size of pieces:
The total length of 3 dimensions of 2 pieces: max. 273cm (107 inches)
The total length of 3 dimensions of each piece: max. 158cm (62 inches)
- Weight of each piece: max. 32kg (70lbs).

* Infants (aged under 2)
- Number of pieces: 1 checked piece
- Size (the total length of 3 dimensions of the piece): max. 115 cm (45 inches)
- Weight: max. 32kg (70lbs)
- Plus: 1 checked collapsible stroller/push chair.

2. EXCESS BAGGAGE CHARGE

By weight

1.5% of highest published normal direct adult one way economy class fare.
Special baggage rates:
To promote passengers on selected journeys, Vietnam Airlines applies the following special excess baggage rates:

JOURNEY	CURRENCY	RATE/KG	APPLY TO
Dubai - Hanoi	US dollar	10
Dubai - HCMC	US dollar	10
Dubai - Manila	US dollar	15
Dubai - Paris	US dollar	12
Hanoi - Paris	US dollar	17
HCMC - Manila & vice versa	US dollar	2.9	Excess weight of baggage from 200kg to 499 kg.
HCMC - Manila & vice versa	US dollar	2.7	Excess weight of baggage from 00kg upward.
HCMC - Melbourne	US dollar	10
HCMC - Paris	US dollar	17
HCMC - Sydney	US dollar	10
Melbourne - HCMC	Australian dollar	13
Paris - Hanoi	French franc	10
Paris - HCMC	French franc	10
Sydney - HCMC	Australian dollar	13
Domestic flights	Vietnam Dong	1.35%Y2	Passenger using fare other than Y2VN.
Domestic flights	Vietnam Dong	1%Y2VN	Passenger using Y2VN fare.

By piece

Baggage with the total length of 3 dimensions over 203cm (80 inches) needs pre-arrangement with Vietnam Airlines. In case of no pre-arrangement, baggage must be authorized by Vietnam Airlines duty officer at the airport.

FROM	TO	TRANSIT POINT	CURRENCY	RATE
Hanoi/Ho Chi Minh City	Los Angeles	ALL	US dollar	109
Hanoi/Ho Chi Minh City	Hawaii/Honolulu	ALL	US dollar	85
Ho Chi Minh City	Guam	Manila	US dollar	41
Hanoi/Ho Chi Minh City	Other US/Canada points	ALL	US dollar	120

Excess baggage charge for the overweight/oversized piece among the first 2 pieces:
- Economy class - the weight exceeding 32kgs (70lbs) and/or total 3 dimensions of each piece exceeding 158cm (62in) and/or total 3 dimensions of 2 pieces exceeding 273cm (107in): the application rate.
- First/Business class - total 3 dimensions of of 2 pieces exceeding 273cm (107in): the application rate.

Excess baggage charge for the 3rd piece upward:
- Weight less than 32kg (70lbs): The applicable rate.
- Weight between 32 and 45kg: twice the applicable rate.
- Weight exceeds 45kg: One-time additional applicable rate for each additional 10kg.

3. SPECIAL BAGGAGE

Golfing equipment:

One golf set containing not more than 14 golf clubs, 12 golf balls, one pair of golf shoes and golf tees with total weight not exceeding 20kg.

By weight:
Passenger is entitled to carry 1 golf set as an extra free allowance. The second or upward golf set is subject to normal excess baggage charge.

By piece:
Passenger is entitled to carry 1 golf set as an extra free allowance. The second or upward golf set is subject to normal excess baggage charge. Each golf set is considered one baggage piece.

Snow-skiing equipment:

1 snow-skiing set consisting of 1 pair of ski, 1 pair of ski poles (sticks) and 1 pair of boots.

By weight:
If the normal baggage does not exceed 20kg and the excess weight of baggage including snow-skiing equipment is less than 3kg in excess of the applicable free baggage allowance: 100% normal excess baggage rate will apply to the real excess baggage weight.
If the normal baggage does not exceed 20kg and the excess weight of baggage including snow-skiing equipment is over 3kg in excess of the applicable free baggage allowance: 100% normal excess baggage rate will apply to the excess baggage weight of 3kgs only.

By piece:
Each snow-skiing set is considered as one baggage piece. 25% normal excess baggage rate will apply to the first snow-skiing set exceeding the applicable free baggage allowance. 100% normal excess baggage rate will apply to additional snow-skiing sets.

Surfboard:
By weight: No special rate.
By piece: One surfboard may be included in the applicable baggage allowance. Normal rate will apply to additional surfboards.

Wind surfboard:
By weight: No special rate.
By piece: Each wind surfboard is considered as one excess baggage piece and charged at normal rate.

Notice:
Vietnam Airlines reserves the right to change its rule on baggage without prior notice. Passengers are therefore advised to check with Vietnam Airlines or its agents for the latest information.

On arrival in Vietnam, you must complete white and blue duplicate arrival-departure forms. The blue copy is to be kept with your passport at all times. Hotels, guest houses and private hosts must register overnight guests with the local police and these blue forms are essential for this purpose.

Incoming visitors must also fill out duplicate yellow and white customs declaration forms. The yellow copy is to remain with your passport until departure. Don't lose it!

Duty-Free

Cigarettes: 400, cigars: 100, tobacco: 100 gr
Liquor: 1.5 litres
Perfume and jewellery for personal use
Small gift items valued at not more than US$ 300
Personal effects of a reasonable quantity

Materials Under Declaration

Foreign currency: in excess of US$ 7,000
Gold and jewellery not for personal use
Video tapes, CDs…
CDs and tapes are often retained for screening, and will be returned after a few days.

Banned Materials

Weapon, firearms, explosives and inflammable objects
Opium and other narcotics
Anti-government literature
Pornographic literature

Articles of high values

Goods of commercial nature and articles of high value require export permits issued by the customs authorities. Therefore, to these group of articles, ask the retailer when you buy them for a receipt and declaration that the item may be exported. Antiques, some precious stones and animals listed in Vietnam’s red-book may not be brought out of the country.

NOTE - Since customs regulations are subject to change at any time, our brief summary above is used for reference only. We cannot be held liable for any costs, damage, delays, or other detrimental events resulting from non-compliance. Always double check with your local embassy or consulate.

Vietnam Visa Booking

Oct 29, 2011

Vietnam entry: Flight Regulations - Vietnam Airlines

Vietnam entry: Custom Regulations

How Australian citizens apply for Vietnam visa?

Vietnam immigration

Blog Archive

Tag

The profile